| Senior Management responded the following way to your survey's questions |
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| Another Example: See how Marketing executives answered this same employee satisfaction survey |
| Forum video theme opener - Tom Johnson opening remarks? |
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22% answered Extremely satisfied
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56% answered Satisfied
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22% answered Neither satisfied nor dissatisfied
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| Video opener and Rod Thompson Presentation (Overview of the 2005 financial results/2006 opportunities and challenges)? |
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78% answered Satisfied
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11% answered Neither satisfied nor dissatisfied
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11% answered Dissatisfied
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| Remarks - Berry Wilson (Future of the company, Our Vision and fundamental values)? |
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22% answered Extremely satisfied
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33% answered Satisfied
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44% answered Neither satisfied nor dissatisfied
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| IFusionSoft Informational video - The Mummy? |
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44% answered Extremely satisfied
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33% answered Satisfied
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22% answered Neither satisfied nor dissatisfied
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| Guest Speaker - Dr. Gary West? |
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44% answered Satisfied
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44% answered Neither satisfied nor dissatisfied
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11% answered No Comment
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| TCE Team Panel - Total Customer Experience (Dr. Gary West as moderator/Don Olson and Terry Sandy intervention)? |
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11% answered Extremely satisfied
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11% answered Satisfied
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56% answered Neither satisfied nor dissatisfied
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22% answered Extremely dissatisfied
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| "Interrogation" of Terry Sandy by the Trooper (Honesty and Bluntness, Win/Win situation)? |
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22% answered Extremely satisfied
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67% answered Satisfied
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11% answered Dissatisfied
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| Informational video - Community Responsibility? |
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22% answered Satisfied
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56% answered Neither satisfied nor dissatisfied
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11% answered Extremely dissatisfied
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11% answered No Comment
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| Special Event - Dinner and entertainment selections? |
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11% answered Extremely satisfied
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67% answered Satisfied
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11% answered Extremely dissatisfied
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11% answered No Comment
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| Moderated Customer Panel Discussion - What our customers think? |
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78% answered Satisfied
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22% answered No Comment
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| Choice of the host city you attended the forum in? |
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33% answered Extremely satisfied
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67% answered Satisfied
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| Meeting room? |
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11% answered Extremely satisfied
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89% answered Satisfied
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| Breaks (frequency and length of time)? |
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89% answered Satisfied
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11% answered Neither satisfied nor dissatisfied
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| Video opener and "interrogation" of Amy Burke by the Trooper (Acquisitions, Multiple Initiatives, Priorities, Market Leadership, Strategy)? |
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22% answered Extremely satisfied
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33% answered Satisfied
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11% answered Neither satisfied nor dissatisfied
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33% answered Dissatisfied
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| "Interrogation" of Doug Olson by the Trooper (TCE, External Perspective, Customer Listening Post, Customer Complaints, and Six Sigma)? |
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22% answered Extremely satisfied
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33% answered Satisfied
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11% answered Neither satisfied nor dissatisfied
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33% answered Dissatisfied
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| Motivational Guest Speaker - Dustin Martin? |
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22% answered Extremely satisfied
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56% answered Satisfied
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11% answered Neither satisfied nor dissatisfied
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11% answered No Comment
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| Informational video - "Gladiator" theme from 2005? |
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11% answered Extremely satisfied
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67% answered Satisfied
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11% answered Neither satisfied nor dissatisfied
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11% answered Extremely dissatisfied
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| Overall, the North American Leadership Forum was:? |
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44% answered Very good
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11% answered Good
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33% answered Fair
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11% answered Poor
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| What city did you attend the followup seminar in? |
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22% answered Atlanta
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11% answered Chicago
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11% answered Minneapplis
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44% answered Dallas
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11% answered Miami
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